There is never a time I go where there is not a long wait and an issue with the prescription. Looking into transferring to a local mom and pop pharmacy near by.
A nice clean atmosphere.
Very under staffed and the pharmacy is probably the slowest I've been to. The lines are incredibly long, the wait is long, and they gave me the wrong medication. When I called them to make sure the correct medication was ready for when I came back, I called 3 times and no one answered. once I got back for the the second time, I had to wait AGAIN for my correct prescription and then someone rear ended me in the parking lot. Will not be returning !!!
HORRIBLE !!! The drive threw was a 25 min wait just to drop off my script !! The woman in front of me who was holding up the line was in her car alone and had several question about her medication holding the line up for what seemed like forever I was stuck in line b/c there was a car behind me as well. I had my one year old in the car with me who started to fuss ! When it was finally my turn the pharmacist was extremely nasty and rude blaming me for all the honking ( yes at that point I had honked once b/c the wait was so long it totally ruined the whole convince factor!!) If u have any questions go inside !!! But it gets better. The pharmacist told me I had never been there "so it looks like you'll have to come in the store any way" wit a nasty smirk on her face... she had not even asked my name yet and I haf been there b4.. then she proceeds to tell me they do not have my prescription ... which I know they did b/c I called n asked then I saw her turn around n yell at her staff asking if anyone took my call.. again which they did.. as a final blow the pharmacist gives me a nasty smirk yet again n said I would be at least an hour wait!!! I said that's fine parked n watched others get their script within minutes!!! This took place 6/28/16 around 7:30 pm ay the newtown branch on ice cream alley ... very un happy o work at a doctors office with 3000+ patients which I will never ever refer there... unhappy
As nice as the pharmacists and assistance are at this location, the wait at the drive-through and in the store is outrageously long. To the point of being unacceptable. It’s a shame to have to Switch to a different pharmacy when this is such a great location.
Rite Aid is a US Pharmacy based in Newtown, New Jersey. Rite Aid is located at 1 Ice Cream Alley, Newtown, PA 18940, USA.
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