5
2860 S Eagle Rd, Newtown, PA 18940, USA
Newtown, New Jersey 18940
+1 215-968-6530

Very disappointed in the holiday return policy at Norman's Hallmark. I made a purchase in early December for a Christmas gift. Today I went into return the item because it is the first moment I had to make the return after being away for the holiday as well as spending a week battling the flu. The sales manager informed me that she could only issue me a store credit even though I provided an original receipt and stated that I was past the 2 week policy. When I contacted the corporate offices the associate (Tammy or Tiffany) informed me that I had been extended a courtesy by even allowing me a store credit. I asked to speak with her supervisor and was told he would not be able to contact me until next week. I also let her know that I would be sharing my feedback online. At that point she threatened me that it would not help matters for me. I do hope those reading this review will take caution when shopping at Norman's Hallmark and be advised that if you would like to purchase gifts you should give them to your recipient immediately since the return policy for holiday gifts is so tight. I myself will not be shopping at any Norman's Hallmark locations and will be sure to encourage friends and family to do the same. This company does not care about customer satisfaction in the least.

1.0 star rating 1/12/16

It was great!

Love this store

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Norman S Hallmark Shop — Store in Newtown

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Norman S Hallmark Shop

Store at 2860 S Eagle Rd, Newtown, PA 18940, USA. Here you will find detailed information about Norman S Hallmark Shop: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    10:00 AM – 5:00 PM

Rating

5
/
5
Based on 5 reviews

Contacts

Categories:
State:
New Jersey
Address:
2860 S Eagle Rd, Newtown, PA 18940, USA.
City:
Newtown
Postcode:
18940

About Norman S Hallmark Shop

Norman S Hallmark Shop is a US Store based in Newtown, New Jersey. Norman S Hallmark Shop is located at 2860 S Eagle Rd, Newtown, PA 18940, USA.


Please contact with Norman S Hallmark Shop using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Norman S Hallmark Shop opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Norman S Hallmark Shop

  • Brooke
    Added 2016.03.13
    Very disappointed in the holiday return policy at Norman's Hallmark. I made a purchase in early December for a Christmas gift. Today I went into return the item because it is the first moment I had to make the return after being away for the holiday as well as spending a week battling the flu. The sales manager informed me that she could only issue me a store credit even though I provided an original receipt and stated that I was past the 2 week policy. When I contacted the corporate offices the associate (Tammy or Tiffany) informed me that I had been extended a courtesy by even allowing me a store credit. I asked to speak with her supervisor and was told he would not be able to contact me until next week. I also let her know that I would be sharing my feedback online. At that point she threatened me that it would not help matters for me. I do hope those reading this review will take caution when shopping at Norman's Hallmark and be advised that if you would like to purchase gifts you should give them to your recipient immediately since the return policy for holiday gifts is so tight. I myself will not be shopping at any Norman's Hallmark locations and will be sure to encourage friends and family to do the same. This company does not care about customer satisfaction in the least.
  • Jasmine
    Added 2016.03.03
    1.0 star rating 1/12/16
  • Timothy
    Added 2015.11.05
  • Claire
    Added 2014.06.14
    It was great!
  • Kevin
    Added 2013.10.24
    Love this store
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